Humans are social animals. Through the course of our lives it’s inevitable that we have to communicate and collaborate with others. We are constantly influencing each other, manipulating consciously or unconsciously the thoughts and decisions of those around us. This is not good or bad, it’s just the way humans function.
If we want to perform together as a team to solve difficult problems, we need to avoid misunderstandings and conflicts that may halt our progress. Often there are people that want to do us harm, or that are solely out for their benefit and don’t shy away from using emotional manipulation to get what they want. We need to be able to recognize those people so we can protect ourselves against them.
In our personal life we want to deepen some relationships, while avoiding others. Winning friends and avoid making enemies both need considerable skill. So does finding a partner and having a healthy relationship, which too depends largely on our ability to communicate with each other.
All of this comes down to one concept: Emotional intelligence.